Never Split the Difference
Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.
Key Ideas
He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.
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Notable Quotes
He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.
Conflict brings out truth, creativity, and resolution.
If you approach a negotiation thinking the other guy thinks like you, you are wrong. That's not empathy, that's a projection.
The beauty of empathy is that it doesn't demand that you agree with the other person's ideas
Hope is not a strategy
No deal is better than a bad deal.
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